Written Answer by Ministry of National Development on water seepage from external walls of HDB flats

Feb 3, 2020

Ms Rahayu Mahzam: To ask the Minister for National Development

(a) in the past three years, how many cases of water seepage from the external walls of HDB flats have been reported;

(b) of those cases, how many are repeat complaints; and

(c) whether HDB works with the town council to help address the water seepage issues.

Answer:

The external walls of HDB flats are common property under the Town Councils’ management and maintenance. Town Councils are responsible for keeping common property, including external walls, in good condition by carrying out regular and cyclical maintenance.

Residents who encounter water seepage from external walls in their flat typically report it to the Town Council managing their estate. As such, HDB does not have the number of cases reported for water seepage from external walls. Where residents report such cases to HDB, HDB will help to refer these cases to the respective Town Council for follow-up. 

If Town Councils face difficulties in resolving water seepage from external walls, HDB also works with them to resolve the seepage issue.