Written answer by Ministry of National Development on warranty period and maintenance costs for retractable clothes drying racks in HDB flats

Nov 30, 2022

Mr Murali Pillai: To ask the Minister for National Development in relation to the retractable clothes drying racks that are installed as part of the Home Improvement Programme (HIP) for flats built between 1987 and 1997

(a) what is the warranty period for these racks;
(b) what steps can be taken by residents should their racks not work after the warranty period; and
(c) what is the role of the Town Council in the maintenance of the racks after they have been installed and how is such maintenance funded.

Answer:

          The External Retractable Clothes Drying Rack (or ER-CDR) was designed to meet HDB’s stringent testing requirements. While HIP works are ongoing, residents can visit the HIP Information Centre located at their precincts or call the centre’s toll-free hotline should they require assistance with their ER-CDRs.

2        There is a one-year Defects Liability Period during which the contractors will rectify any faults reported by residents. As the ER-CDR is considered common property under the purview of the Town Council, residents can thereafter contact the Town Council for assistance with major maintenance, replacement, or repair works.

3        As with other household items used daily, we encourage residents to take good care of their ER-CDRs, adopt proper usage, and carry out their own routine cleaning or maintenance. Upon installation, the contractor will hand out leaflets that guide residents on how to clean and maintain the ER-CDRs.

Issued by:    Ministry of National Development

Date         :   30 Nov 2022