Written Answer by Ministry of National Development on selection process for BTO flats

Sep 2, 2019

Mr Murali Pillai: To ask the Minister for National Development what is the average length of time for the selection process involving all applicants who have been given a ballot number following the balloting exercise for HDB BTO flats and what steps may be taken to accelerate the process.

Answer:

Since the May 2019 BTO exercise, HDB has reduced the balloting time for BTO flats from 6 weeks to 3 weeks. This means that 3 weeks after the sales exercise, applicants will be notified of their queue number.  Thereafter, they will be invited to select a unit in sequence. It takes around 4 to 6 months for the flat selection to be completed. This is because HDB has to schedule individual appointments for every applicant, and take the time to engage them, and assist them in making their flat selections.  HDB will continue to explore ways to streamline and expedite the selection process.