Written Answer by Ministry of National Development on HDB residents’ feedback on noise generated by pump and lift fixtures

Nov 19, 2018

Mr Png Eng Huat: To ask the Minister for National Development in the past 10 years, what has been the number of feedback received from residents each year with regard to noise generated by pump and lift fixtures due to design issues of HDB flats.

Answer:

HDB blocks are designed to insulate individual flats from noise generated by mechanical services such as pumps and lifts.  For example, in situations where the lift shaft is next to the living room or bedroom of a flat, HDB provides a cavity wall buffer, or a wall with an air gap in between.  

As mechanical services are managed and maintained by Town Councils, residents who provide feedback on noise from these systems typically approach the Town Councils directly, and not HDB.  The Town Councils will then work with the maintenance contractors of the systems to address the feedback.

For cases where HDB is made aware of the feedback either through the Town Council or from the resident directly, HDB will work with the relevant Town Council to implement measures to mitigate the noise, where necessary.