Written answer by Ministry of National Development on criteria for removal of HDB flat resale listings from HDB Flat Portal

Aug 7, 2024

Question No: 6030

Question by: Ms Nadia Ahmad Samdin

To ask the Minister for National Development with regard to HDB’s removal of listings for resale of HDB flats from the HDB Flat Portal (a) what constitutes misinformation that can lead to the removal of a listing; and (b) whether the Ministry can clarify on the mechanism used for removal of a listing due to unrealistic pricing.

Answer:

The Resale Flat Listing (RFL) service on the HDB Flat Portal provides a transparent and reliable marketplace for the listing and transactions of HDB resale flats.

HDB monitors listings on the RFL service to protect public interest and ensures that information published on flat listings is accurate. HDB will remove listings with inappropriate or inaccurate content, such as misleading or false advertising, as well as claims that violate HDB’s policies. HDB will also remove flat listings with unrealistic prices.

HDB will explain to the flat sellers or their appointed salespersons the reason(s) for removing their listings. Listings that were removed can be reinstated on the RFL service, after the reasons are addressed, e.g. after flat owners or their appointed salespersons revise the unrealistic listing price, or correct the misinformation. These efforts contribute to a stable and sustainable property market and ensure that the RFL service remains a trusted listing marketplace for serious sellers and buyers.