Written Answer by Ministry of National Development on profile, training and certification of employees working for managing agents of Management Corporation Strata Titles

Nov 2, 2020


Mr Mohd Fahmi Bin Aliman: To ask the Minister for National Development (a) what is the current breakdown of employees, by residential status and occupations, who are working for managing agents of Management Corporations Strata Titles (MCSTs); and (b) whether there are mandatory training or certifications that these employees must attain in order to manage strata-titled properties.

Answer:

The employment data of firms providing managing agent (MA) services to management corporations (MCSTs) is summarised in the Table. These firms may also be servicing non-MCST clients, and some may also provide non-MA services.

Table: Employment data by residential status and common occupations 

 

Locals

(SC/PR)

Foreigners

Total

Work Permit

S Pass

Employment Pass

Number of employees

7,605

(78.2%)

2,119

(21.8%)

9,724

(100%)

Common occupations

Breakdown not available
  • Building/
    engineering technician
  • Cleaner
  • Clerk
  • Customer service officer
  • Associate professional in admin, finance, sales etc.
  • Real estate agent
  • Assistant engineer
  • Company director
  • Manager
  • Managing director
  • General manager

 

To improve the professionalism and competency levels of MAs, BCA has worked with the Association of Property and Facility Managers and the Association of Strata Managers to develop voluntary accreditation schemes for firms and individuals providing MA services, with a focus on those servicing MCSTs. These schemes comprise training programmes, which are guided by a competency framework drawn up by BCA. The associations have implemented their training programmes since July this year.