Written Answer by Ministry of National Development on repair of dislodged tiles in HDB flats

Feb 1, 2021

Ms Yeo Wan Ling: To ask the Minister for National Development (a) what is the number of cases of popping tiles that have been rectified by HDB that were beyond the 15-year goodwill repair duration; and (b) under what circumstances does HDB repair these tiles beyond the 15-year goodwill repair duration.

Ms He Ting Ru: To ask the Minister for National Development (a) in the past three years, how many applications have been received by the Community Development Councils for financial assistance for repairs of dislodged tiles and of these, how many applications are successful; and (b) whether HDB will consider, as a one-off measure, absorbing the cost for repairing dislodged tiles for flats which 15-year warranty period expired since the onset of the COVID-19 pandemic.

Answer:

Flat owners are responsible for the maintenance of their flats, including repairs for general wear and tear. Nevertheless, HDB will help flat owners repair dislodged tiles originally provided by HDB for a period of up to 15 years. This is beyond the current industry standard of 1 year. 

For flats more than 15 years old, flat owners will need to engage their own contractors to carry out the tile replacement. HDB can provide owners with a list of repair contractors, whom they can then engage on a private basis.

Residents who need financial assistance with the cost of dislodged tile repairs can seek assistance from grassroots organisations and the Community Development Councils (CDCs). HDB will assist such residents by referring them to these community organisations. 

Over the past three years, CDCs have provided funding support to 146 households for repairs to dislodged tiles.