Written Answer by Ministry of National Development on cases of dislodged floor tiles in HDB flats

Jan 6, 2020

Mr Liang Eng Hwa: To ask the Minister for National Development (a) what is the number of reported dislodged tiles in HDB flats in December 2019; (b) whether the cooler temperature in December has resulted in more cases; and (c) how can HDB assist to keep the repair costs affordable.

Answer:

The total number of reported cases of dislodged floor tiles has come down in 2019 compared to the previous year. On a monthly basis, there were indeed more cases reported in December compared to the other months of the year. Specifically, HDB received about 580 reported cases in December compared to the monthly average of 247 cases for 2019. This was likely due to the colder weather and temperature fluctuations during that month, which could have caused the tiles and the substrate to contract and expand at different rates, resulting in the loss of adhesion between the tiles and the substrate.   

Flat owners are responsible for the maintenance of their flats, including repairs for general wear and tear. Nevertheless, HDB will help flat owners repair dislodged tiles originally provided by HDB for a period of up to 15 years. 

For cases beyond 15 years, flat owners will need to do their own replacement of tiles.  HDB can provide owners with a list of registered repair contractors, whom they can then engage on a private basis. HDB can also help owners with the removal and disposal of the affected tiles and if necessary, with the laying of protective sheets over the affected area. Residents who need financial assistance with the cost of dislodged tile repairs can seek assistance from grassroots organisations and Community Development Councils (CDCs). HDB will assist such residents by referring them to these community organisations.